Privacy policy

1. Data controller

Eaven Holdings Limited, Lagos, Nigeria, is the data controller. Questions and requests: [email protected].

2. This website

This website sets no tracking cookies and runs no analytics. The contact form opens your own email application; nothing is stored on our servers. Fonts are served by Google Fonts, which receives your IP address to deliver them.

3. Our platforms

OnePoint, TradePoint and TryLaunchpad each collect the data needed to provide their service - account details, orders, messages and, for sellers and business users, identity and company documents required by law. Each platform publishes its own privacy notice describing this in detail. Card details are handled by licensed payment processors and are never stored by Eaven.

4. Why we process data

• To provide the service you asked for: accounts, orders, deliveries, applications.
• To keep platforms safe: verification, fraud prevention, legal obligations.
• To communicate about your orders and, with consent, about our products.
• To improve our products using aggregated, de-identified usage data.

5. Sharing

Data is shared only with providers who help deliver the service - payment processors, identity verification, logistics, cloud hosting - under contracts that protect it, and with authorities where the law requires. We do not sell personal data.

6. Retention and security

Account data is kept while an account is open and for 12 months after; transaction records for at least 5 years where financial regulations require. Data is encrypted in transit and at rest and access is limited to staff who need it.

7. Your rights

You may access, correct, download or delete your data, object to or restrict processing, and withdraw consent, subject to legal retention. Write to the address above; we respond within 30 days. You may complain to the Nigeria Data Protection Commission.

8. Changes

Material changes are notified on the relevant platform. Last updated 9 November 2026.